Site team members can send a receive messages with residents who have opted into the Resident Portal. It's a convenient way to answer quick questions or pass on important information.
Note: Messages are sent to all residents of a unit who have opted into the Resident Portal. If a message is intended for one recipient only, you should avoid using the Message feature.
Steps
- Open Messaging
From the menu, select Messaging. - (Optional) Filter Messages
Reduce the number of messages by selecting the type of messages you would like to display (all, unread, tenants, applicants). - (Optional) Search for Recipient
Enter a resident name or unit number into the search input to find matches. - Select Lease
Click on your desired unit in the sidebar. - Compose and Send Message
Enter a message into the message input. You may optionally add an attachment by clicking on the paper clip icon and selecting a file. Click the Send button to send your message.