Site team members can send a receive messages with residents who have opted into the Resident Portal. It's a convenient way to answer quick questions or pass on important information.
Note: Messages are sent to all residents of a unit who have opted into the Resident Portal. If a message is intended for one recipient only, you should avoid using the Message feature.
- Open Messaging
From the menu, select Messaging.
- (Optional) Filter Messages
Reduce the number of messages by selecting the type of messages you would like to display (all, unread, tenants, applicants).
- (Optional) Search for Recipient
Enter a resident name or unit number into the search input to find matches.
- Select Lease
Click on your desired unit in the sidebar.
- Compose and Send Message
Enter a message into the message input. You may optionally add an attachment by clicking on the paper clip icon and selecting a file. Click the Send button to send your message.