In some situations, an application can get un-synced from its Yardi Status. It is important that you do not alter or modify the applications in Yardi directly. Instead please follow the instructions below for different use cases.
Applications on Occupied Units
Application at Create Lease Status
If an application status with a status of Create Lease is for an occupied unit in Yardi, agents will be unable to progress until the unit is set to Ready for Rent in Yardi Voyager. You will have the option to transfer, cancel, or deny the application.