Residents who make payments through the Resident Portal can receive automated receipts.

What information is included in payment receipts?

With each payment, residents will receive a detailed remittance advice via email that includes:

  • The amount paid
  • Property information
  • Invoice number

Steps

  1. Navigate to Company Settings
    Click on Settings (gear icon) in the header and select Automation. When the Automation page loads, open Company Preferences.

  2. Enable Payment Receipts
    Navigate to Resident Payment Receipts and enable the toggle.

  3. Save Your Work
    Scroll to the bottom of the page and click the Update Preferences button. Residents will now receive receipts when they make payments.

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