Residents who make payments through the Resident Portal can receive automated receipts.
What information is included in payment receipts?
With each payment, residents will receive a detailed remittance advice via email that includes:
- The amount paid
- Property information
- Invoice number
Steps
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Navigate to Company Settings
Click on Settings (gear icon) in the header and select Automation. When the Automation page loads, open Company Preferences.
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Enable Payment Receipts
Navigate to Resident Payment Receipts and enable the toggle.
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Save Your Work
Scroll to the bottom of the page and click the Update Preferences button. Residents will now receive receipts when they make payments.