Throughout the AutoPay process, batches and payments will progress to several different statuses. The table below breaks down what each status means and what causes the status to appear.
|Draft||The batch is still editable. You can add and delete payments, but it is important to note that it is not scheduled for processing.|
|Scheduled||This status only appears once a team member has pressed the Schedule Batch button. The batch is cued and will be automatically sent for processing on the scheduled date.|
Autopay is currently processing the batch and is actively pulling funds from resident accounts.
|Processed||Processing is complete, and funds have been added to property accounts.|
|Voided||The transaction has expired or has been bypassed by the payment processor.|
|NSF (Non-Sufficient Funds)||Occurs when a bank account does not have enough money to cover the entire transaction.|
|Account Error||Typically occur when the provided banking information is incorrect. Updating the banking information (ensuring it is verified with a void check) will usually fix this error.|