Throughout the AutoPay process, batches and payments will progress to several different statuses. The table below breaks down what each status means and what causes the status to appear.
Status | Description |
---|---|
Draft | The batch is still editable. You can add and delete payments, but it is important to note that it is not scheduled for processing. |
Scheduled | This status only appears once a team member has pressed the Schedule Batch button. The batch is cued and will be automatically sent for processing on the scheduled date. |
Processing |
Autopay is currently processing the batch and is actively pulling funds from resident accounts. |
Processed | Processing is complete, and funds have been added to property accounts. |
Voided | The transaction has expired or has been bypassed by the payment processor. |
NSF (Non-Sufficient Funds) | Occurs when a bank account does not have enough money to cover the entire transaction. |
Account Error | Typically occur when the provided banking information is incorrect. Updating the banking information (ensuring it is verified with a void check) will usually fix this error. |